持卡自助加油是中国石化IC卡的一项重要附加功能,由于IC卡用户自助加油可以不用排队、不用支付现金,等于为 IC卡用户开辟了一条绿色通道。此举深受持卡顾客欢迎,也给加油站增加了新的卖点,成为了与同行竞争的新招式,目前越来越多的加油站开设了可供用户自助加油的自助式加油岛。然而,自助式加油在国内尚属一个新鲜事物,客户对如何操作不熟练,安全意识不高,加之客户群的素质有差异,可能会出现违反安全操作,造成油品喷洒、设备损坏等现象,对加油站构成了新的安全隐患。因此,在自助式加油尚未普及的情况下,加油 Self-refueling is an important additional function of Sinopec IC card. Since IC card users can refuel without refueling, they do not have to pay cash to open a green channel for IC card users. The move was welcomed by card customers, but also added new selling points to the gas station, which became a new tactic to compete with their peers. At present, more and more gas stations have opened self-service refueling islands for self-help refueling. However, self-service refueling is still a new phenomenon in the country. Customers are not familiar with how to operate and safety awareness is not high. In addition, there are differences in the quality of the customer base, which may result in violation of safe operation, oil spraying and equipment damage, Gas stations constitute a new security risk. Therefore, refueling has not yet been popular in the case of self-help