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PDCA循环是一套广泛用于质量管理的标准化、科学化管理体系,可分为计划(plan)、实施(do)、检查(check)、处理(action)4个阶段,它是全面质量管理所应遵循的科学程序,也是衡量档案质量的重要指标[1]。为规范职业卫生技术服务档案管理,我们运用PDCA循环原理,有效提高了档案质量,促进了职业卫生技术服务档案运转的持续改进和高度规范,现总结如下。
The PDCA cycle is a standardized and scientific management system widely used in quality management. It can be divided into four phases: plan, do, check and action. It is a total quality management The scientific procedure to be followed is also an important measure of the quality of the file [1]. In order to regulate the file management of occupational health and technical services, we use the PDCA cycle principle to effectively improve the file quality and promote the continual improvement and high standardization of the file operation of occupational health technical services. The results are summarized as follows.