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据燕赵都市报(2006年4月2日)报道,石家庄市阳光水岸物业公司遭遇服务困惑,其保安热心帮醉酒业主回家却被疑“行窃”,这一事件引发了我们对人性化服务的思考,这种行为是不是人性化服务,物业公司为什么要推行人性化服务,当前人性化服务中存在的主要问题有哪些,物业公司怎样才能搞好人性化服务,本文拟对这些问题进行专门探讨。
According to Yanzhao Metropolis Daily (April 2, 2006), Shijiazhuang Sunshine Waterfront Property Company suffered from service confusion. Its security enthusiast helped drunken homeowners return to their homes but was suspected of “stealing.” This incident triggered our human services Of the thinking, this behavior is not human services, why should the implementation of the human nature of the service company, the current human services exist in the main problems, how the property company can do a good job of human services, this article intends to specialize in these issues Discussion.