本文针对广州城市生活垃圾分类处理流程中缺乏系统和协同的问题,运用设计思维与系统设计方法,提出了一套服务系统解决方案,并进行了实践。这一实践对社会文化系统问题运用系统设计思维创造新选择方面做出了有益探索。 In this paper, aiming at the lack of systematic and coordinated problems in the classification process of municipal solid waste in Guangzhou, a service system solution is put forward and put into practice through the use of design thinking and system design methods. This practice has made useful explorations on the issue of using system design thinking to create new choices on social and cultural system issues.