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目前,数字参考咨询服务业已得到不断推广和迅速发展。为此,结合重庆区域本科高校图书馆数字参考咨询服务发展现状,对数字参考咨询服务标识、链接层次、电子资源、培训服务、信息导航、非实时型咨询、实时型咨询以及馆员推介等调查分析,在案例分析的基础上,指出从完善CDISS机制及特色服务、引进新技术、加强咨询馆员队伍建设及加强用户研究等几方面建立健全重庆区域高校图书馆数字参考咨询服务发展长效机制。
At present, the digital reference service industry has been continuously promoted and rapidly developed. To this end, combined with the status quo of digital reference services in Chongqing regional undergraduate university libraries, surveys on digital reference service identification, link level, electronic resources, training services, information navigation, non-real time consulting, real time consulting and librarian referral Based on the case analysis, this article points out that establishing and perfecting the long-term mechanism of the development of digital reference services in university libraries in Chongqing in terms of perfecting the CDISS mechanism and special services, introducing new technologies, strengthening the building of consultant librarians and strengthening user research .