在民航界,流传着这样一种说法——微笑,是中国民航最美的语言;平安,是中国民航最好的名片。对此,我有着深深的体会。上世纪九十年代,有一段时间,不时见诸媒体的空难事件,牵动着国人的神经。时至今日,在我的记忆深处仍然清晰地保留着一次与空难“擦肩而过”的经历。1999年,春节刚过,去深圳探亲的我和母亲踏上了深圳至北京的航班,准 In the civil aviation industry, it is said that a smile is the most beautiful language of China’s civil aviation. Peace is the best name card of China’s civil aviation. In this regard, I have a deep understanding. In the nineties of the last century, for some time, the mediocre crashes that hit the media from time to time affected the nerves of the people. Today, in my memory, I still clearly retain an experience of crashing past the plane crash. In 1999, just after the Spring Festival, I went to Shenzhen to visit relatives and my mother embarked on a flight from Shenzhen to Beijing.