如何实现电费清零是很多基层供电企业面对的经营难题。从2000年到2010年的十年间,河南省安阳供电公司拓展客户交费渠道,方便客户按时交纳电费;推广预购电,推动电力消费和电费交纳同步化;推出免费电力短信等服务新举措,实施人性化催费,逐步把电费回收工作引入可控、 How to Realize Clearing of Electricity Costs is the management problem faced by many grass-roots power supply enterprises. From 2000 to 2010, ten years, Henan Anyang Power Supply Company to expand customer payment channels to facilitate customers pay the electricity on time; promote pre-order electricity, electricity and electricity to promote payment synchronization; new services such as the introduction of free power sms, the implementation of Humane reminder fees, and gradually introduce the work of electricity recovery controllable,