看过一个电视剧《婆婆媳妇小姑》,讲的一个上海男人周旋在家里三个强势女人之间,男人天天都头大无比但又时刻需要八面玲珑。这状态和广告公司的客服很相似,除了客户、还要和创意部的同事、公司的财务、媒体、合作第三方……等等一大群人打交道,说实话,个个你都得罪不得,你还不能躲,必须和这些人一起过,还必须要让大家皆大欢喜。 Read a TV series “mother-in-law girl,” about a Shanghai man dealt with at home among the three strong women, men every day, but the first clout but also time-honored. This status is very similar to the advertising company’s customer service, in addition to the customer, but also with the creative department’s colleagues, the company’s finance, media, third parties and so on a large group of people deal with, to be honest, you are offended, you Can not hide, must be with these people together, but also to make everyone happy.