人事行政是行政机关的人事管理。它为行政管理活动提供了组织保障。为提高 行政效率，行政管理领域引进了许 多企业管理的方法。90年代全面质量管理被引入美国的人事行政领域，人事行政中当然 也存在质量问题，通过小组建设、　　质量圈、工作生活质量等技术，可以提高人事行政 的 质量。这就是全面质量管理给人事行政带来的影响。 Personnel administration is the administration of personnel management. It provides organizational guarantees for administrative activities. In order to improve the administrative efficiency, the field of administration has introduced many methods of enterprise management. In the 1990s, total quality management was introduced into the field of personnel administration in the United States. Of course, there were quality problems in personnel administration. Through such techniques as team building, quality circle and work-life quality, the quality of personnel administration could be improved. This is the impact that total quality management has on personnel administration.