高中学生正值活泼好动的青春时期，容易少年意气，“惹是生非”，班级里发生突发事件在所难免。正确、妥善处理突如而来的事端，是班主任个人素质及工作艺术的体现。笔者在工作实践中，充分认识到“冷处理”所显现的特殊的教育效果。 班级里突发事件的发生往往伴随激烈的矛盾冲 High school students are lively and active in their youth, it is easy for youngsters, “to make trouble” and class emergencies are inevitable. Correct and proper handling of unexpected events is an expression of the personal qualities of the class teacher and the art of work. In my work practice, I fully realized the special education effect of “cold treatment”. Incidents in the class often occur with intense conflicts