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QC小组活动是群众性的质量改进活动,已在各行业广泛开展。近几年,燃气行业依据自身特点,紧紧围绕安全和提升服务效率问题开展QC小组活动,成效显著。2014年以前,我兼任绵阳港华燃气公司总经理;2015年至今兼任徐州港华燃气公司总经理。出于对QC小组活动的情有独钟,公司在内部导入并持续开展。这里,我想结合公司近些年的实践,将我们的做法和体会与各位分享。
QC group activities are mass quality improvement activities that have been widely carried out in various industries. In recent years, the gas industry has carried out QC group activities focusing on safety and improving service efficiency based on its own characteristics with remarkable results. Before 2014, I was the general manager of Mianyang Ganghua Gas Co., Ltd .; since 2015, I was the general manager of Xuzhou Ganghua Gas Company. Out of fond interest in the QC group’s activities, the company was introduced internally and continued. Here, I would like to share with you the practice and experience of our company in the light of the practice of the company in recent years.