近日,湖北省食药监局官方微信公众号“楚天食药通”全新上线。“楚天食药通”为政府、企业、公众构建一个开放的食品药品安全信息互动服务平台,消费者可通过此平台查询食药品真假优劣,并可在自身利益遭受侵害时拿起手机实时举报投诉。投诉受理后,系统将生成设诉受理登记号并通过微信、短信等形式发送给投诉人,省食药监局受理中心将转交督办,并及时回应投拆进展及结果。“楚天食药通”的后台直接连接国家相关数据库, Recently, Hubei Province Food and Drug Administration official WeChat public number “Chutian food drug through ” new on-line. “Chutian Food Medicine ” for the government, businesses, the public build an open interactive platform for food and drug safety information service, consumers can check the truth and disadvantage of food and drug products through this platform, and can take their own interests when the invasion Complaints from mobile phones in real time. After the complaint is accepted, the system will generate the registration number of the complaint acceptance and send it to the complainant via WeChat, SMS, etc. The CFDA Reception Center will forward the complaint and timely respond to the progress and results of the voting. “Chutian food drug through” background directly connected to the national database,