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英国施乐公司抛弃了沿用20多年的绩效考评体系,实行一种被称为“绩效反馈与开发”的新的考评体系。原有绩效管理体系中有很多通用的做法,如进行年度考评、员工记录其工作成果、用强迫选择法判断员工的工作表现,并在此基础上决定报酬的增长。但调查却表明,这一考评体系并不成功,几乎所有的员工和经理都不满意这种做法。他们不满意的原因在于:
Xerox UK abandoned its use of more than 20 years of performance appraisal system, the implementation of a known as “performance feedback and development” of the new appraisal system. There are many common practices in the original performance management system, such as annual assessment, employee records of their work achievements, forced selection method to judge the performance of employees, and on this basis determine the growth of remuneration. However, the survey shows that the evaluation system is not successful, and almost all employees and managers are not satisfied with this practice. The reason they are dissatisfied is: