“很多人一听到‘六西格玛’就会感到恐惧。”拉里介绍说,“他们要么认为‘六西格玛’系统过于神秘、过于复杂,要么就认为那是老板强加给他们的麻烦事。其实,六西格玛是一种相当简单的系统,它帮助人们对所要完成的任务给出明确的定义和清楚的结构。当一个机构中,从高层管理人员到像我们这些过去在收发室工作的一般员工,都能运用六西格玛时,六西格玛的 “A lot of people get scared when they hear 'Six Sigma.'” Larry said, "They either think Six Sigma is too mysterious, too complicated, or they think it is a problem the boss imposes on them.In fact, Six Sigma Is a relatively simple system that helps people to define clearly and clearly the tasks to be accomplished, and when an organization, from top management to a general employee like us who used to work in the mailroom When using Six Sigma, Six Sigma