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医患沟通能力是医德的体现形式之一,有效的医患沟通可以促进医患之间的和谐与亲密关系,减少医患矛盾的发生。生物-心理-社会医学模式下的医患关系具有新的特点,使得医患沟通在现代医患关系中作用更加突出。艺术的语言沟通是医生治愈疾病的另一把利器;行为沟通是语言沟通的必要补充;而环境、态度、衣着等辅助条件对于树立病人战胜疾病的信心、和谐医患关系均有重要意义。因此医患沟通艺术应作为医务工作者终生的必修课。
Doctor-patient communication skills are one of the manifestations of medical ethics. Effective communication between doctors and patients can promote the harmony and intimacy between doctors and patients and reduce the occurrence of doctor-patient conflicts. The doctor-patient relationship in the bio-psycho-social medical model has new characteristics, which makes the doctor-patient communication more prominent in the modern doctor-patient relationship. Art language communication is another sharp weapon for doctors to cure diseases. Behavioral communication is a necessary complement to language communication. Supplementary conditions such as environment, attitude, clothing and so on are of great significance for setting patient’s confidence in the victory over diseases and harmonious relationship between doctors and patients. Therefore, communication between doctors and patients should be a lifelong compulsory course for medical workers.