积极掌握影响患者信息发出和接收的因素以及有效的护患交流技巧,确立护理交流在护理程序执行中的重要性,采取有效的护理措施,提高整体护理质量。 Actively grasp the factors that affect the information sent and received by patients and effective exchange of nurses and patients skills to establish the importance of nursing communication in the implementation of nursing procedures and take effective care measures to improve the overall quality of care.