1.利益、成本和风险的考虑在ISO9004-1:1994《质量管理和质量体系要素第1部分:指南》的引言中,对组织建立和保持质量管理体系专门进行了提示。标准指出:“利益、成本和风险诸因素对组织和顾客都具有重大意义。”“完善的质量体系是在考虑利益、成本和风险的基础上使质量最佳化以及对质量加以控制的有价值的管理资源。”在阐述对利益、成本和风险的 1. Considerations of Benefits, Costs and Risks In the introduction of ISO9004-1: 1994, “Quality Management and Quality System Elements, Part 1: Guidelines,” tips were specifically provided for the organization to establish and maintain a quality management system. The standard states: “The factors of interest, cost, and risk are of major importance to both the organization and the customer.” “A well-established quality system optimizes quality and controls quality based on benefits, costs and risks Valuable management resources. ”In elaborating on the benefits, costs and risks