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(本刊讯)根据2015年上半年市场销量数据显示,受宏观经济大气候以及用户需求的不断升级影响,我国商用车市场格局正在悄然变化。新一轮的市场角逐除了考验整车品质与实力之外,优质服务体系的搭建同样至关重要。作为国际化的汽车集团,四川现代不仅致力于为中国用户提供全球化高品质商用车型,更是非常重视售后服务的组织,一开始就提出了响当当的“890指标”。如今,其服务体系愈发规范和完善,不仅形成了线下、线上联动的立体化服务体系,而此
(Ben Kanxun) According to the market sales data in the first half of 2015, the market structure of commercial vehicles in China is quietly changing under the influence of the macroeconomic climate and the continual escalation of user demand. In addition to testing the new round of market competition vehicle quality and strength, the establishment of quality service system is also crucial. As an international automotive group, Sichuan Hyundai is not only committed to providing Chinese users with global high-quality commercial models, but also attaches great importance to after-sales service organization, from the very beginning of the ringing “890 indicators.” Nowadays, its service system is more standardized and perfected, which not only forms a three-dimensional service system with offline and online linkage,