近日,公安部出台《关于加强公安机关窗口单位规范化建设的指导意见》(以下简称《意见》),要求进一步提升窗口单位管理服务水平,着力实现场所设置合理化、内部管理制度化、办事流程规范化、管理服务精细化、工作方法多样化。《意见》要求,各级公安机关的报警服务台、接待室、信访办、办证大厅和派出所、交警队、车管所等直接面向社会、接待服务群众的窗 Recently, the Ministry of Public Security promulgated the Guiding Opinions on Strengthening the Standardization of Window Units in Public Security Organs (hereinafter referred to as “Opinions”), and requested that the management level of window units should be further improved, efforts should be made to rationalize the establishment of places, institutionalize internal management, standardize procedures, Fine management services, diversification of working methods. The Opinions require that the public security organs at all levels, such as the alarm service desk, the reception room, the petition office, the card handling hall and the police station, the traffic police team, the vehicle control office directly face the society and receive the windows for serving the masses