论文部分内容阅读
人们对于医疗卫生服务质量的要求越来越高,尤其是对于基础护理服务的要求。近年来,品质管理圈的管理理念和管理方法被引入到护理服务行业,临床骨科护理部通过成立品质管理圈组织、确定品管圈的主题与核心理念、制定活动计划等一系列工作,对骨科基础护理工作的落实方式和实施方案进行了全面、整体改革,在很大程度上取得了令人满意的效果,不仅提高了患者与患者家属对于骨科基础护理工作的满意度,而且,在很大程度上提高了骨科乃至整个医疗卫生机构的基础护理服务质量和护理水平。
People are increasingly demanding on the quality of health care services, especially for basic nursing services. In recent years, the quality management circle management concepts and management methods were introduced to the nursing service industry, clinical orthopedic nursing department through the establishment of quality management circle organization to determine the theme of the quality control circle and core concepts, activities and plans to develop a series of work, orthopedic The implementation of basic nursing work and the implementation of the program conducted a comprehensive and overall reform, to a large extent, achieved satisfactory results, not only to improve the patients and their families for basic orthopedic care satisfaction, but also in a large To a certain extent, the quality of basic nursing service and nursing level of orthopedics and even the entire medical and health institutions have been raised.