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绍政办发〔2016〕16号各区、县(市)人民政府,市政府各部门、各单位:根据省政府办公厅《关于建设统一政务咨询投诉举报平台的指导意见》(浙政办发〔2015〕127号)精神,经市政府同意,现就优化整合部门政务热线资源,建设统一、高效、便捷、畅通的统一政务咨询投诉举报平台提出如下实施意见。一、总体要求围绕加快转变政府职能、创新行政管理方式、加强事中事后监管、优化公共服务流程,以12345市长热线和浙江政务服务网为基础,整
Shao Zheng Ban [2016] No. 16 District, county (city) People’s Government, municipal government departments and units: According to the provincial government office “on the construction of a unified government advisory complaints reporting platform guidance” 2015] No. 127), with the consent of the municipal government, we hereby put forward the following opinions on implementation of the optimization and consolidation of government hotline resources and the construction of a unified, efficient, convenient and smooth unified platform for government affairs complaints reporting. First, the overall requirements Around accelerating the transformation of government functions, innovating the way of administration, strengthening the supervision after events and optimizing the public service process, based on the Mayor’s Hotline 12345 and the Zhejiang government service network,