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湖南省旅游局从2016年起,实行全国统一的导游人员资格。对导游服务能力这门课程进行了改革,本文在往年的现场导游的教学基础之上,针对今年的导游服务能力这门课程的改革提出了新的教学思路与方法。
Hunan Provincial Tourism Bureau from 2016 onwards, the implementation of a unified national tour guide qualifications. This course has carried on the reform to the tour guide service ability. On the basis of the teaching guidance of the on-the-spot tour guide in previous years, this article puts forward the new teaching ideas and methods for the reform of the tour guide service ability this year.