多数问题馆员都存在心理问题。引入叙事疗法对他们进行管理,不仅能治他们心理问题之本而且能充分落实人本管理思想。图书馆叙事管理策略就是利用故事叙说、问题“外化”、仪式强化等技巧,解构问题馆员的僵化故事,为他们重塑适应当下生活工作的新故事。 Most issue librarians have psychological problems. The introduction of narrative therapy to manage them not only can cure the problems of their psychological problems but also fully implement the humanistic management thought. The strategy of library narration management is to deconstruct the rigid stories of problem librarians by using the techniques of story narration, question “externalization ” and ritual strengthening, so as to remold them new stories adapted to the current life work.