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目的探讨优质护理服务在肺炎患儿中的应用效果。方法选取来宾市人民医院2014年2月—2016年2月收治的肺炎患儿94例,随机分为对照组与观察组,各47例。对照组患儿予以常规护理。观察组患儿予以优质护理服务,比较两组患儿症状消失时间、住院时间、不良反应发生情况及服务满意度。结果观察组患儿症状消失时间和住院时间短于对照组(P<0.05)。观察组患儿不良反应发生率低于对照组(P<0.05)。观察组患儿家长对护理服务满意度高于对照组(P<0.05)。结论优质护理服务在肺炎患儿中的应用效果确切,可缩短患儿治疗时间,减少不良反应发生,提高护理满意度。
Objective To explore the application of quality nursing service in children with pneumonia. Methods 94 patients with pneumonia admitted from February 2014 to February 2016 in People’s Hospital of Laibin were randomly divided into control group and observation group, with 47 cases in each group. The control group of children to be routine care. Observation group of children with quality care services, symptoms disappear time, hospital stay, adverse reactions and service satisfaction in both groups were compared. Results The symptom disappearance time and hospital stay in observation group were shorter than those in control group (P <0.05). The incidence of adverse reactions in observation group was lower than that in control group (P <0.05). Parents in the observation group were more satisfied with the nursing service than the control group (P <0.05). Conclusion The application of quality nursing service in children with pneumonia has definite effect, which can shorten the treatment time and reduce the adverse reactions and improve the nursing satisfaction.