Meeting with difficult students in your class is not something that teachers look forward to but it is a disruption（干扰） that every educator will meet at some point during their career. And then comes the possibility of difficult parents. Although these may be tough and sometimes emotional situations to deal with， it is important to stay positive.
　　Although this may be hard to do at times， try not to take the child’s disruptive behaviour personally. Remember that the child does not know you as a person， and is reacting the only way that they know -childishly.
　　Controlling your feelings is an important part to dealing with disruptive children who probably do not want to listen to an adult who is trying to reason with them. Avoid quarreling with them. Instead， take the problem-solving way， and stay calm. Wherever possible， speak to the student privately away from their fellows （伙伴）， as there may be more personal problems such as family issues that are causing the disruptive behavior.
　　Focus （关注） working on solving the problem at the beginning. And usually， if the root of the problem is discovered and dealt with， then the student may offer an apology. Even if they don’t， their behavior improves， then this is still good as they are back on the right track.
　　In order to try and keep the class’ attention， try introducing some hands-on ways of learning such as educational printing papers or word searches that allow the children to get busy in their learning instead of simply listening to you tell them notes. This gives them something new and fresh to think about and it also keeps them quick to understand and listen by changing their learning routine （常规）.
　　Encouragement is also a great behavior management tool to deal with such problems. Praise the good behavior that you want in your class， and ignore the bad behavior you wish to move away， but remember to explain clearly why this behavior is good and how it can help them and their fellow classmates. Praise regularly， but be honest.
　　Difficult and stubborn（固执的） parents can be the bane（祸根） of a teacher’s life. Although the idea of facing them about a problem with their child might be terrible， do not be afraid to show your authority（权威）. The first step is to make an impression. Behind your desk you should show certificates（证书） of your achievements because whether people like to admit it or not， they are impressed by qualifications. Remind them that this is your class/office and that you are in charge.
　　While doing this， it is important to remain respectful. No matter how rude the parent may be， listen attentively to their side of the story and do not judge， argue or interrupt. By answering them now and then， you are giving them verbal satisfaction. If you pay no attention to them， you are saying they don’t have the power， and nobody likes to be treated so.