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企业贯彻GB/T19000—ISO9000系列标准,建立质量体系,持续地推行全面质量管理,以此为中心带动企业管理跃上新水平,这是建立现代企业制度的一项重要任务。要完成这一任务的前提是全员的教育,尤其是对企业决策者的教育,而后者正是我们面临难以解决的难题,也是近几年我国全面质量管理滑坡的重要原因之一。去年5月,笔者随中国
The enterprise implements the GB/T19000-ISO9000 series of standards, establishes a quality system, and continuously implements total quality management. This drives the enterprise management to a new level, which is an important task for establishing a modern enterprise system. The premise to accomplish this task is the education of all staff, especially the education of enterprise decision makers, and the latter is the difficult problem that we face. It is also one of the important reasons for the decline of total quality management in China in recent years. Last May, the author followed China