“群体性事件网络舆情”影响社会稳定,是公共管理者面临的重大社会课题。发生的原因是复杂的,包括权益维护途径缺乏、公众的不安全感、部分地方政府和公务人员工作作风引发的公众对公权力的信任缺失等等。地方政府应对网络群体性事件,其应对途径是运用好政务微博化解不良舆情;预防途径 “Mass incident network public opinion ” affect social stability, is a major social issue facing public managers. The reasons for this are complex, including the lack of avenues for safeguarding the rights and interests, the public insecurity, the public’s lack of trust in public power caused by the work style of some local governments and civil servants, and so on. Local government response to network mass incidents, the response is to use good government microblogging to resolve bad public opinion; prevention approach