随着社会的不断发展,人际关系也在不断发生变化,在各类司法案件中,民事纠纷占有越来越高的比例。民事纠纷属于民事案件中的一种,但是其又不同于其它民事案件,在对民事纠纷进行处理时,主要进行的工作就是调解工作,从而使民事纠纷尽快并且有效地解决。在对民事纠纷进行调解时,要注意掌握一定方法和遵循一定制度,对民事纠纷进行科学有效的处理,提高其调解效率。本文对民事纠纷调解过程中所涉及到的方法以及有关制度进行分析,以期为司法工作人员提供一定建议。 With the continuous development of society, interpersonal relationships are constantly changing. In various judicial cases, civil disputes occupy an ever-higher proportion. Civil disputes belong to one kind of civil cases, but they are different from other civil cases. When dealing with civil disputes, the main work to be done is mediation so that civil disputes can be resolved as soon as possible and effectively. When mediating civil disputes, attention should be paid to mastering certain methods and following a certain system so that civil disputes can be scientifically and effectively handled and the efficiency of mediation can be enhanced. This article analyzes the methods involved in the process of civil dispute mediation and related systems, with a view to providing some advice to judicial staff.