分析了国内若干率先导入ISO9000质量管理体系的高职院校依据其质量管理基本原则形成管理特色,建立完善的质量管理文件体系等实践经验。认为采用ISO9000体系可使高职院校达到服务自觉化、决策科学化、工作规范化,改进制度化。指出,贯标过程中应进一步理解“标准”内涵,正确定位教育质量管理,同时贯彻体系工作程序,保证实施过程的有效性。 The paper analyzes some practical experiences of some domestic higher vocational colleges, which are the first to introduce ISO9000 quality management system, according to the basic principles of their quality management, forming management characteristics and establishing a sound quality management document system. It is considered that the adoption of ISO9000 system can make the vocational colleges realize the service consciously, the scientific decision-making, the standardization of work and the improvement of institutionalization. It points out that we should further understand the connotation of “standard ” in the process of standardization, correctly position the education quality management, and at the same time, carry out the work procedures of the system to ensure the effectiveness of the implementation process.