一、生顾客“卖礼貌”。对初到商店来购货的顾客,一定要态度和蔼,礼貌周全,以求留下好印象。二、熟顾客“卖热情”。熟客一定要待之以情,尽力满足他们的需要,甚至与其它商店联系,代为购买所缺之货,使熟顾客到商店如同至亲好友,从而成为商店的老主顾。 First, students “” courtesy “. For first-time buyers to the store, be sure to be kind and courteous, in order to make a good impression. Second, cooked customers ”selling enthusiasm ". Regular customers must treat them with affection, try their best to meet their needs, and even contact other shops instead of purchasing the missing goods, so that customers are familiar with the store as close friends, which become the shop’s patrons.