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随着家电、手机、汽车等高科技产品的市场需求量不断加大,市场竞争格局日益激烈,厂家的竞争也已不仅仅局限在价格、质量,而是更多地转向了售后服务,汽车行业,更是如此。由于汽车行业的许多消费者缺乏汽车方面的专业知识或者知之甚少,所以对售后服务就要求更加专业化、技术化、人性化。不少厂家已经看到了这一点并且有所作为了,如:方便快捷的24小时免费服务热线的开通、拥有极高技术含量的远程诊断的提供,可谓是八仙过海、各显神通。
With the increasing market demand for high-tech products such as home appliances, mobile phones and automobiles, and increasingly fierce market competition, manufacturers’ competition has not only been limited to price and quality, but more to after-sales service and the automotive industry And even more so. As many consumers in the automotive industry lack the know-how or know little about the automotive industry, they require more specialized, technical, and user-friendly after-sales service. Many manufacturers have seen this and make a difference, such as: convenient 24-hour free service hotline opening, with a very high technical content of the remote diagnosis provided, can be described as the Eight Immortals, all superb.