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目的:了解消化科医疗纠纷现状,并提出相应的防范措施。方法:通过文献研究结合临床经验的方法分析医疗纠纷的现状、原因及对策。结果与结论:医患关系日趋紧张,医疗纠纷的形势越发严峻。其中导致医疗纠纷的常见原因包括医务人员因素和患者因素,而消化科医生的应对措施为规范自身诊疗行为、提高法律及风险防范意识、重塑医德、医风、做好健康宣教工作、提高沟通能力、提高自身医疗水平等。
Objective: To understand the status quo of medical disputes in the department of gastroenterology and to put forward corresponding preventive measures. Methods: To analyze the status quo, causes and countermeasures of medical disputes through literature research combined with clinical experience. Results and Conclusion: The relationship between doctors and patients is becoming increasingly tense, and the situation of medical disputes is more and more serious. Common causes of medical disputes include medical staff and patient factors, and gastroenterology physicians’ response measures to standardize their own diagnosis and treatment behavior, improve law and risk prevention awareness, reshape medical ethics, medical ethics, do a good job of health education and publicity, improve communication Ability, improve their medical level and so on.