企业管理是一项系统工程,既有“硬件”、也有“软件”。所谓“软化管理”,一般是指企业经营管理中要始终以人为中心,讲究管理艺术,保持足够弹性,重视精神力量的激励、感奋和凝聚作用,调动人的积极性,发挥出企业整体的辐射功能,以塑造企业的良好形象和信誉。目前,企业以“软”为基本特征的经营 Enterprise management is a systematic project that includes both “hardware” and “software.” The so-called “softening management” generally refers to the enterprise management must always be people-centered, pay attention to the art of management, maintain sufficient flexibility, focus on the spiritual strength of the incentive, inspiration and cohesion, mobilize people’s enthusiasm, play the overall corporate radiation function To shape the company’s good image and reputation. At present, enterprises operate on the basis of “soft”