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随着宽带普及的加速、3G时代的来临,技术创新给各行各业都带来了革新的变化,丰富了人们的沟通。但随之带来了沟通方式离散,效率不高等问题。统一通信的出现,为企业用户带来了降低成本、提高通讯效率、提高企业竞争力的好处。本文结合企业实际提出了一种企业统一通信体系架构模型,并对其层次结构、拓扑结构形式及典型的业务流程进行了分析研究。
With the popularization of broadband, the advent of the 3G era, technological innovation has brought innovative changes to all walks of life and enriched people’s communication. However, the problems of discrete communication methods and inefficiency are brought along. The emergence of unified communications for enterprise users has brought the benefits of lower costs, improve communication efficiency and enhance the competitiveness of enterprises. In this paper, a corporate unified communications architecture model is proposed based on the actual situation of enterprises, and its hierarchical structure, topological structure and typical business processes are analyzed.