随着我国目前医药消费在人们生活消费中所占比例越来越大,医院在收费服务管理中也逐渐暴露出一些问题,甚至造成后果较为严重的收费管理危机,给医院服务质量和形象带来负面影响。本文就医院收费服务管理方面存在的危机进行分析,提出相应的对策。 With the increasing proportion of medical consumption in people’s living expenses in our country, the hospital gradually exposes some problems in the management of fee-based services and even brings about the crisis of charging management with more serious consequences, bringing the service quality and image of the hospital brought Negative impact. This article analyzes the existing crisis in the management of hospital fee services and puts forward corresponding countermeasures.