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对于CVS来说,关乎未来发展前途的两个字就是便利。 最近几年CVS所推出的每一项重大项目、每一项技术创新以及每一项未来发展规划都与便利这两个字有关,其目的也都在于让CVS的每一家分店成为全美最便利的零售药店。CVS的首席执行宫汤姆-瑞恩是这样理解便利的,“在我们看来,便利的含义很丰富,从不让顾客等候、存货充足、卖场环境清新到处理第三方付费、延长服务时间等无所不包,我们力求在每一个环节都让顾客感觉到CVS为他们提供的服务是轻松便利的”。CVS版
For CVS, the two words about future development are convenient. Every major project, every technological innovation and every future development plan introduced by CVS in recent years is related to the word convenience, and the purpose of CVS is to make every branch of CVS the most convenient in the United States Retail pharmacy. Tom Ryan, CEO of CVS, understood this convenience. “In our opinion, the convenience is very rich, never waiting for customers, sufficient inventory, fresh store environment, third-party payment processing, extended service hours, etc. Not included, we strive to let customers feel at every step of the service provided by CVS for them is easy and convenient. ” CVS version