邮政损失赔偿是近年来邮政服务质量的热点问题，用户反映强烈，新闻媒介也对此屡屡披露。部分法院在裁判邮政损失赔偿纠纷时，只是按照民事法律一般规则进行处理，而忽视《邮政法》的有关规定，给邮政企业造成一定的经济损失和不良影响。因而，正确认识邮政损失赔偿的法律机制 The compensation for postal losses is a hot issue in postal service quality in recent years. The users’ remarks are strong and the media repeatedly disclose it. When trying to referee the dispute over postal damages, some courts only handle them in accordance with the general rules of civil law while ignoring the relevant provisions of the Postal Law, causing certain economic losses and adverse effects to the postal enterprises. Therefore, we should correctly understand the legal mechanism of postal damages