特种作战学说中有一种观点,当天平处于均衡状态时,一只蚂蚁的重量都可以导致天平的倾斜。一名员工能够熟练地按照业务流程进行操作这是职责和岗位要求所在。但是随着社会和行业的发展,面对不曾遇到过的新问题、老制度与新情况相脱节的困境,能够找出解决办法的才是“高手”。 In the doctrine of special operations there is a point of view. When the balance is in equilibrium, the weight of an ant can lead to the inclination of the balance. It is duty and job requirement for an employee to be proficient in business processes. However, with the development of society and industry, in the face of new problems that have never been encountered before, the old system is out of touch with the new situation and the only solution that can be found is “master.”