在飞机飞行的安全管理上,往往不缺对策,缺的是对策的有效执行,反过来讲,对策、制度没有有效执行,很大程度是管理层的责任。即便属于塔台管制员的指挥失误,也不完全是当班管制员一两个人的问题,而是牵扯空管员培训、绩效导向、疲劳管理、运行规则、安全文化、管理体制等方面的问题。如杰克·韦尔奇所说:“管理就是沟通、沟通、再沟通!”从某个角度讲沟通 In the safety management of the aircraft flight, there is often no shortage of countermeasures, the lack of effective implementation of the countermeasures, on the other hand, countermeasures, the system is not effectively implemented, to a large extent, is the responsibility of management. Even if a command mistake belonging to a tower controller is not entirely a problem with one or two crew members on duty, it involves issues such as air traffic officer training, performance orientation, fatigue management, operating rules, safety culture and management system. As Jack Welch said: “Management is communication, communication, communication!” Communication from one perspective