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构建“以客户需求为导向”价值创造体系的必要性电网企业的价值创造过程,是通过所有员工在各业务系统中努力工作,让电力有效地输送到用户端,为客户提供优质服务,满足客户的用电需求;客户支付费用,电网企业将取得的收益用于满足股东、员工、社会、政府等利益相关者和企业自身再投资发展的需要而实现的。电网企业价值创造的成果是满足客
Building a “customer-oriented” Necessity of Value Creation System The value creation process of a power grid enterprise is done through the efforts of all employees in various business systems, so that electricity can be effectively delivered to the customer end, providing customers with quality services, Meet customer’s power demand; customer pay fees, power grid companies will be used to meet the proceeds of shareholders, employees, society, government and other stakeholders and enterprises to reinvest their own development needs. The result of grid enterprise value creation is to satisfy customers