传统上,要在具体的生产过程中提高质量或者衡量质量提高的程度都是很容易的。一个典型的例子是降低生产中的“超前时间”。但是,在一些“软”的领域,如人事、财务、信息等,要新量质量提高的程度,虽然是同等重要的,却是比较困难的。 如果一家公司在方方面面部参照质量提高度进行工作,那么这就被称为TQM(全质量管理)。电信领域中的爱 Traditionally, it is easy to improve quality or measure the degree of quality improvement in a specific production process. A typical example is to reduce the “lead time” in production. However, in some “soft” areas such as personnel, finance, and information, the level of new quality improvement is equally important, but it is more difficult. If a company is working on face-up quality improvement, this is called TQM (Full Quality Management). Love in the field of telecommunications