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随着企业信息化运用的日益广泛,几乎每一个工作领域都有定制化的、个性化信息系统帮助人们提高工作效率。在维护、使用这些系统的过程中,我们遇到的问题同样可以用QC活动的思路、方法、工具来解决,本案例就是上海飞机客户服务有限公司技术出版物部开展的一次针对其使用的出版物信息管理系统的一次改进活动,这个高学历的QC小组严格按照QC活动流程开展活动,确保了该系统的稳定运行,确保了系统发布的技术出版物规范统一。该项目在今年上海QC擂台赛上荣获特等奖。
With the increasingly extensive use of enterprise information, almost every area of work has a customized, personalized information system to help people improve their work efficiency. In the process of maintaining and using these systems, the problems we encounter can also be solved by the ideas, methods and tools of QC activities. This case is a publication for the use of Shanghai Aircraft Customer Service Co., Ltd. Technical Publishing Department An information management system improvement activities, the highly educated QC team in strict accordance with the QC activities of the process to carry out activities to ensure the stable operation of the system to ensure that the system published technical publications standardized unity. The project won the Grand Prize in Shanghai QC Challenge this year.