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到底是什么导致乘客失去理智,不顾自身生命安全,做出拦截飞机的举动呢?主要还在于航空公司自身服务存在不足,安抚措施没有做到位。而“拦飞机”事件的深层次原因,还在于博弈机制失衡以及正常维权不畅。在权利博弈上,由于航空业单方的霸王条款,使乘客有先入为主的弱势焦虑。以飞机延误为例,按照相关规定以及业内公认的做法,非航企自身原因造成延误,其不承担赔偿责任。由于航空公司的原因造成航班延误,即便超8小时也只赔300元左右。从某
In the end what is causing passengers to lose their sanity, regardless of their own life and safety, to intercept the aircraft move it? Mainly lies in the lack of airlines own service, to appease measures did not do. However, the deep-seated reasons for the “aircraft” incident lie in the imbalance of the game mechanism as well as the poor regular rights protection. In the game of rights, due to the unilateral overlord clause in the aviation industry, passengers are given preconceived and vulnerable anxieties. Taking aircraft delays as an example, in accordance with the relevant provisions as well as industry-accepted practices, non-aeronautical enterprises caused delays due to their own reasons and they did not assume liability for compensation. As a result of airline delays caused by the flight, even if ultra-8 hours only to pay about 300 yuan. From a