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近年来爆发的突出社会矛盾,使信访化解社会矛盾的有效性屡屡遭到学者和群众的怀疑,更有学者质疑信访本身的合法性,提出取消信访制度,但从实际情况来看,信访在化解社会矛盾中占有重要的地位,起到了不可替代的作用,为了使信访工作更具有效性、高效性,我们有必要创新信访工作机制,从案件分类甄别、完善信访问责监督制度、加强网络信访工作、重点解决群体性信访等几个方面进行改进。
In recent years, the outbreak of prominent social conflicts, the letters and visits to resolve the social contradictions have been repeatedly the effectiveness of scholars and the masses have been doubts, more scholars questioned the legitimacy of letters and visits, put forward the removal of letters and visits system, but from the actual point of view, Social contradictions occupy an important position and play an irreplaceable role. In order to make the work of letters and visits more effective and efficient, it is necessary for us to innovate the working mechanism of letters and visits, classify and categorize cases, improve the system of accountability and accountability supervision, and strengthen the online letters and visits Work, focus on resolving group letters and visits and other aspects of improvement.