沟通既是科学又是艺术,管理者与被管理者之间的有效沟通是管理艺术的精髓。以欧美为代表的西方现代管理者都把沟通作为其工作的主要内容。在图书馆的科学管理中,沟通同样起着非常重要的作用。 Communication is both science and art, and effective communication between managers and managers is the essence of managing art. Western modern managers represented by Europe and the United States regard communication as the main content of their work. In the scientific management of the library, communication also plays a very important role.