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信任与知识共享行为之间存在紧密的联系。人们之间的认知信任水平越高,情感信任水平越高,制度信任对认知信任和情感信任越具有积极的影响;制度信任、认知信任对显性知识共享行为的影响越显著,情感信任对隐性知识共享行为的影响越显著;隐性知识共享行为对显性知识共享行为的影响越显著。企业可以通过提高隐性知识共享水平、创造良好的人际信任环境、建立完善的制度信任三方面来提高知识共享能力。
There is a close relationship between trust and knowledge sharing behavior. The higher the level of cognitive trust among people, the higher the level of emotional trust, the more positive the institutional trust has on cognitive trust and emotional trust. The more significant the influence of institutional trust and cognitive trust on explicit knowledge-sharing behavior, the more emotional The more significant the influence of trust on the tacit knowledge sharing behavior, the more significant the tacit knowledge sharing behavior has on the explicit knowledge sharing behavior. Enterprises can improve knowledge-sharing ability by improving the level of tacit knowledge sharing, creating a good interpersonal trust environment and establishing perfect institutional trust.