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自2008年一汽-大众奥迪全面引入奥迪全球化服务战略——Audi Top Service,即奥迪“卓·悦”服务以来,一汽-大众奥迪始终将为用户提供“专业、尊贵、愉悦”的全新高档轿车服务,并以全心全意的卓越服务带给用户发自内心的愉悦作为己任。如今,这项奥迪全球化服务战略已经在中国生根发芽,奥迪“卓·悦”服务的理念不断深化,已然成为引领高档车售后服务发展趋势的行业标杆。在此基础上,一汽-大众奥迪在服务领域也在不断创新和超越。奥迪“卓·悦”服务体验之旅就是一汽-大众奥迪在去年的基础上,致力于向用户展示其卓越服务品质和优质服务形象的又一次全新启航。通过邀请用户进店参观并亲身体验,一汽-大众奥迪也努力践行着为用户提供“专业、尊贵、愉悦”的高档车售后服务的郑重承诺。
Since 2008 FAW-Volkswagen Audi has fully introduced Audi’s global service strategy - Audi’s Top Service, that is, Audi’s “Zhuo Yue” service, FAW-Volkswagen Audi will always provide users with “professionalism, dignity and pleasure” Of the new high-end car service, and dedicated service to bring users heartfelt pleasure as their responsibility. Nowadays, this Audi global service strategy has taken root in China. The deepening of the service concept of Audi “Zhuo Yue” has become the industry benchmark to lead the development trend of high-end car after-sales service. On this basis, FAW-Volkswagen Audi is constantly innovating and surpassing its service areas. Audi “Zhuo Yue” service experience journey is the FAW - Volkswagen Audi last year based on the commitment to show users its excellent service quality and excellent image of service another brand new start. By inviting users to visit the store for personal experience, FAW-Volkswagen Audi also strives to fulfill its solemn promise of offering “professional, distinguished and delightful” premium car after-sales service.