“非正式学习是一颗冉冉升起的明星,正在成为我们行业最强大的学科之一,”行业观察家鲍勃·莫舍如是写道。不过,笔者却认为这不尽然。确实,非正式学习很强大,但它并非新生事物。只要人们已经掌握如何通过观察别人、与他人互动来完成工作相关的任务,那么非正式学习已经在培训和发展中发挥了重要作用。然而在过去十年 “Informal learning is a rising star and is becoming one of the most powerful disciplines in our industry,” wrote industry watcher Bob Mosher. However, I think this is not true. Indeed, informal learning is powerful, but it is not new. As long as people have learned how to do their job-related tasks by observing others and interacting with others, informal learning has played an important role in training and development. However, in the past ten years