服务,还是服务,在目前这个阶段,如果哪个IT厂商声称将向服务进军,人们都认为这是句废话。长期以来,客户对服务的潜意识就是免费。这也造成了最近一段时间以来,IT厂商一直抱怨收服务的钱比软件或硬件的钱难多了,毕竟客户交了钱希望看到实实在在的东西,而不仅仅是多少人天的咨询和最后开出的一份分析报告和建议书。不过,东北啤酒厂的乔主任却是克虎遇到的为数不多的深刻理解服务价值的CIO之一。“克虎啊,说起对服务重视,不得不说我们一把手的态度,我们搞信息化已经很多年了,前年上了一套全球知名的O公司的ERP,这两年我们一直在优化,发挥的效果也很可观。到去年7月,我们使用整整一年了,需要购买服务了。”克虎也明白,ERP软件主要分 Service, or service, at this stage, if which IT vendors claim to march into service, people think this is a nonsense. For a long time, the customer’s subconscious service is free. It also caused the recent period of time, IT vendors have been complaining about the service received more money than the software or hardware money more difficult, after all, customers pay the money you want to see real things, not just how many days of counseling And the final out of an analysis report and recommendations. However, the director of Northeast Brewery is one of the few CIOs that Ke Hu has encountered to deeply understand the value of service. “Ke Hu ah, talking about the importance of service, we have to say that we are number one attitude, we have engaged in information technology for many years ago, the year before last year, a set of world-renowned O company’s ERP, the past two years we have been optimizing and playing The effect is very impressive .To last July, we use a full year, need to buy a service. ”Ke Hu also understand that the main points of ERP software