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为提高广大顾客对微机维修服务行业和企业服务顾客水平的认知,做好微机维修服务行业服务顾客满意指数监测工作,中国家用电器维修协会于2007年4-5月,对联想、戴尔等国内外14个微机品牌的上门维修和送修服务质量首次进行了调查。
In order to improve the general customers’ understanding of the computer maintenance service industry and the level of corporate customer service, and to monitor the customer service satisfaction index of computer repair service industry, China Household Electrical Appliances Maintenance Association from April to May in 2007, Lenovo, Dell and other domestic Outside the 14 computer brands home repair and repair service quality for the first time a survey.